Change. We all have to accept change at some point in our lives. Whether it is positive or negative change we are experiencing, the disruption brings upheaval or discomfort to some of us. The term disruptive technology seems to be in common use today but what is disruptive innovation?
This is a new term for me. But it has been around since the 1990s when Professor Clayton Christensen came up with the description of the “process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors”.
It helps to explain why large successful companies such as Kodak and Nortel disappeared from the business landscape. They failed to see the challenges coming from others who could create a demand for their products even if they were still in the early days of development. I remember the arrival of word processors in the news room; clunky, slow and much larger than the traditional typewriter. But they were here to stay.
In the mid-1980s many old journos were still clinging to their faithful Remingtons. When I entered journalism, I was a dab hand at typing and took on the challenge of a new technology which allowed us to fix our mistakes without retyping a new piece of paper each time or endure hard copy that was brandishing lots of sub-editors red ink!
Computers were part of our working life as journalists and had not taken over our personal lives at this stage. One could enjoy a quiet ale at the local drinking hole without the constant interruption of phone calls, text messages and emails. That pub is now a just a fond memory of another time.
This disruptive innovation got me thinking as far back as the time when the printing press was invented. Imagine how the working classes were kept ignorant by denying them access to books and other reading matter. The Bible is a classic example. If one wanted to know the teachings of Jesus, it was preached from the pulpit from a hand-illustrated and written manuscript. Imagine the joy when people could actually hold a copy of the Bible in their own hands and not have to rely on the clergy of the day to communicate the gospel.
Today the media is undergoing the biggest shakeup in its history. For more than 100 years, newspapers were part of our daily routine. The rise of the citizen journalist, now possible through the wonders of social media and blogs such as these, have challenged the status quo. Journalists are busy adapting to this disruptive innovation and trying to add something meaningful to an overcrowded information deluge.
Disruptive disruption looks like it is here to stay so watch this space!